Make a View the default for other Operators

Whenever you open a Data View window from the main window's tree view, the system will check to see if you have defined any views for this type of window. If there aren't, and there aren't any public views, it will automatically create one for you called "New View".

This default view is built according to a specification decided by the helpdesk system.

However you can specify a view that should be used in place of the default system view. This might be appropriate if e.g. you never use Asset information - in which case you might create a Jobs-Summary view with these columns removed and specify this view to be a template.

To make a view a template, right click on the chosen view and select General Formatting. Check the box marked "Template".

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