Show only certain records in a View
Open a Data View window from the main window's tree view, e.g. Jobs-Summary.
Right click on the view and select Filter. The Filter
window will be shown:

The window has a drop-down list box - the contents of which vary depending
on which type of data you are filtering. The above example shows the filters
available on Job related windows.
However, there are two filters that are common to all windows.
- "No current filter" means that all records are shown.
- "Custom filter" we will come back to this later
Selecting one of the other filters will normally result in another box appearing
where you enter the value to search for, e.g.:
Some filters might require you to enter two search values, e.g.:

Using AND OR and brackets for more complex filters
On those filters that require you to enter a search text, you can enter multiple
words and phrases, using AND, OR and brackets to specify more complex conditions.
The following examples assume you are setting a filter on the Job Problem:
| Search Text |
Retrieves records which contain... |
| broken printer |
the phrase "broken printer" |
| noisy and printer |
the word "noisy" and the word "printer", but not necessarily
together. E.g. Jobs with a Problem of "noisy office - I can't hear
the printer" |
| broken or printer |
either the word "broken " or the word "printer". E.g.
Jobs with a Problem of "this PC is broken" and those with a Problem
of "the printer doesn't work" will be returned. |
| broken printer or poor printouts |
the phrase "broken printer" or "poor printouts". |
| (broken printer) and (laserjet or noisy) |
the phrase "broken printer" - but only if the Problem also contains
"laserjet" or "noisy" |
Custom Filters
This is only for advanced users, you will need to understand Structured Query
Language (SQL). If you select this from the drop-down list, the window will
change:

The box at the bottom allows you to enter a custom WHERE clause for the data
view. The Columns drop-down list shows all the columns involved in the SELECT
clause for this data view.
|