LBE Desktop Helpdesk is helpdesk application software used by your support staff. It is easy to use, adapts to your organisation's structure, and also provides a rich user interface to make your job easier.
LBE help desk software is designed to help you manage and control your helpdesk operation, without forcing you to change the way you work.
LBE software is also sensibly priced - many of our customers have told us they looked at other help desk software which is more than 10 times our price - but, in their words, wasn't "anything like as good".
LBE help desk is also designed to be easy to set up. With this help desk application software, you won't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand
LBE Helpdesk is also scalable, and uses industry standard databases - Access, Microsoft Sql Server and Oracle. And of course the same database can be shared by all our Helpdesk products.
Other features include extensive reporting capabilities, a rich and customizable user interface, powerful pre-defined filters, text macros, automatic escalation, target completion dates, the ability to track time/money spent and much more.
Easy setup - no consultant visit required.
| LBE Desktop Helpdesk - typically used by a company's support staff. Complete control is given over how data is presented, and the desktop software comes with powerful pre-defined filters, shared data views, text macros and more. Click here for further information. | 
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| LBE Web Helpdesk - operated entirely through your web browser, designed to be used both by your support staff and your customers. Install the Web Helpdesk on a single machine then access it from anywhere with a web browser. Click here for further information. |
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