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Cloud Helpdesk PricesOur Cloud Helpdesk service gives you:
- A dedicated Windows server - you don't share with anyone else
- A top-level domain of your choice.
- Use of the latest, unlimited user licence of LBE Web Helpdesk
for the duration of the agreement. You don't need to buy a separate
LBE Web Helpdesk licence.
- Customisation to display your own logo and site name.
- Your own database - no one else will be able to see your data.
- E-mail support and emergency telephone support.
- Full access via a web browser to the helpdesk for your operators so that they can action
jobs and maintain the data for your helpdesk.
- Restricted access via a web browser to the helpdesk for your customers so that they
can report, update and check the current status of their own problems
Your site will be hosted by a specialist company who provide:
- 99.9% uptime guarantee
- 24x7 Monitoring
- UPS & Generator Backup
- Multiply redundant firewalls
- Daily Backups
The fee covers set-up, dedicated server web hosting, support and an unlimited concurrent
user licence for LBE Web Helpdesk. The site is usually ready within a
few days of ordering.
| Cloud Helpdesk Unlimited users |
UK£ |
EUR |
US$ |
| | Annually |
2,999.00 |
3,495.00 |
4,495.00 |
| Helpdesk Mail-in
server (optional) |
UK£ |
EUR |
US$ |
| | Annually |
499.00 |
599.00 |
799.00 |
All prices exclude VAT (only applicable to EU)
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