Price Comparison

OK, we all know that price isn't everything, but it is an important factor.

We have gathered together pricing information from many of our competitors (where possible). If we have made any mistakes or our information is out of date, please contact us with your correction.

Some vendors have horrendously complicated pricing schemes (we don't!), so we have attempted to simplify matters. In the table below we show:

• The price for 5 users.
• The price for unlimited users (if they don't have an unlimited licence, we base it on 40 users).
• A big red ? if they don't show their prices on their web site, or the calculation is so complicated we can't work it out - are they worried they will frighten you off?
• Inclusive of telephone and email support (as far as we can tell)
• Currency = US Dollars.
• Prices were valid 2004

Name	5 users	Unlimited
Softopia	20	?
LBE Helpdesk	725	5,800
2020 Solutions	1,600	5,600
Artlogik	1,950	7,800
SiteHelpdesk	2,200	?
Ambercat	2,325	3,668
IssueTrak	2,500	?
Support-works	10,800	?
Aegis Helpdesk	?	?
Applied Innovation Management	?	?
HEAT	?	?
House on the Hill	?	?
Topdesk	?	?
Parature	?	?
Serio	21,100	?
Soffront	?	?
Richmond	?	?
Revelation	?	?

Frankly, at this point I got bored and frustrated with all those that wouldn't divulge their prices!