LBE Web Help Desk Software
LBE Web Help Desk is operated entirely through your web browser
and is designed to be used by both your support staff and
Install once - use it anywhere! - Install the Web
Helpdesk on a single machine then access it from anywhere
with a web browser.
In addition to the features
it shares with our Desktop Help
- Your customers can create and monitor their own jobs, reducing
the number of calls to your support staff.
- Customers are limited to updating and creating their own Helpdesk
Jobs - they can't see anyone else's data.
- Your Helpdesk staff can use it on-site as well as in your office.
- Knowledge base allows customers to solve their own problems.
- Easy to customize - show your own branding on every page.
- Use it with our desktop help
desk software and the email interface.
The web server you run LBE Web Helpdesk on, does not need to be
connected to the Internet, it works quite happily on your own internal
LBE Web Helpdesk does all this yet still maintains a simple, clear
and easy to understand interface. Your staff will be using it with
the minimum of training.
Web Help Desk Installation instructions