Help desk software with satisfaction guaranteed or your money-back

Help Desk Software from LBE

Help Desk Software with Windows, Web and E-mail interfaces
 
 

Importing data from other programs

It may be that you are upgrading to LBE Helpdesk from:

  • an in-house system
  • another supplier's helpdesk system

or you wish to import e.g. Customer information from another database.

The best tool is probably Microsoft Access. This has very good data import wizards which should enable you to carry out this task with the minimum of problems. Before doing so, you must understand the structure of the database which LBE Helpdesk uses.

If you do have any problems or need advice, we are happy to help.

Home

Web Helpdesk Help Contents:
Introduction
Quick Start
Concepts and terms
System Requirements
Files supplied
Upgrading from earlier versions
Installing
Installing the Access database
Using Sql Server
Using Oracle
Uninstalling
Configuring
Windows Authentication
Trouble-shooting
Features
Contacting LBE
Trial Version
Ordering
Licensing
Importing data from other programs
Our other Helpdesk products
Knowledge base
Log in as Operator
Jobs Search Page
Creating a new helpdesk Job
Sending e-mail
Searching Jobs
Actioning an existing Job
Creating a Child Job
Uploading files to link to a Job
Customize e-mails sent by the helpdesk
What are Guests?
Logging as a Guest
Registering a new Guest
Customer Hierarchy
Adding/Editing a Customer
Adding/Editing Departments
Adding/Editing Contacts
Adding/Editing Assets
Personal Preferences
Linked File Options
Job History Order Options
Items to Include in Job History
Custom Fields
Organization Structure
Auto-escalation Notification
Knowledgebase
Asset Types
Categories
Priorities
Default Working Hours
Helpdesk Operators
Clear Operator Activity
Logging Off
Hiding Records without Deleting them
Error Logging
Protecting your data
Database Structure
Reports
Creating your own reports
Customization

 

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Primary Account Number (PAN) Masking/Truncation   

Copyright Leigh Business Enterprises Ltd. 2012

Our Help Desk software for Windows and Web based help desk software will help your business to automate and improve its customer support service. LBE offer a money-back guarantee on all orders so you can purchase without worry. We are committed to offering great support to our customers. Try us and see.