Help Desk Software with Windows, Web and E-mail interfaces
Items to Include in Job History
You should be at the 'Maintenance' page. If not, select 'Maintenance' from the drop-down list
at the top of the page, then find the System Options section. Click the link entitled
'Items to include in Job History' this will take you to a page with check boxes for each of the
items that you wish to be included.