Reports

LBE Helpdesk ships with a large number of reports. The following reports are available:

New Jobs per Month
New Jobs per Week
Jobs per Priority
Jobs per Category
Jobs per Asset Type
Jobs per Operator
Jobs per Customer
Jobs per Customer/Department
Jobs per Customer/Department/Contact

Helpdesk Activity per Month
Helpdesk Activity per Week
Helpdesk Spending per Month
Helpdesk Spending per Week
Helpdesk Spending per Month By Category
Helpdesk Spending per Week By Category
Helpdesk Spending by Operator
Helpdesk Spending by Operator and Category
Helpdesk Spending per Customer
Helpdesk Spending per Customer/Department
Helpdesk Spending per Customer/Department/Contact
Average Spending per Job by Operator
Number of Jobs Completed by Operator per Month
Number of Jobs Completed by Operator per Week

Detailed Operator Activity sorted by Operator
Detailed Operator Activity sorted by Date

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