Help desk software with satisfaction guaranteed or your money-back

Help Desk Software from LBE

Help Desk software to improve your Customer Support. Money-back guarantee
 
 

Trial Version

This evaluation version of LBE Web Helpdesk contains all the functionality of the full version with the following restrictions:

  • It will expire 45 days after you first run it.
  • The maximum number of concurrent users is limited to 5.
  • It re-directs users to an evaluation message page when they log in.
  • The number of trial days remaining is displayed at the top of each page.

You can purchase a licence for the required number of concurrent users or an unlimited licence. Once you purchase, we will send you a licence file which allows you to continue using the product and any data created during the trial period.

Home

Web Helpdesk Help Contents:
Introduction
Quick Start
Concepts and terms
System Requirements
Files supplied
Upgrading from earlier versions
Installing
Installing the Access database
Using Sql Server
Using Oracle
Uninstalling
Configuring
Windows Authentication
Trouble-shooting
Features
Contacting LBE
Trial Version
Ordering
Licensing
Importing data from other programs
Our other Helpdesk products
Knowledge base
Log in as Operator
Jobs Search Page
Creating a new helpdesk Job
Sending e-mail
Searching Jobs
Actioning an existing Job
Creating a Child Job
Uploading files to link to a Job
Customize e-mails sent by the helpdesk
What are Guests?
Logging as a Guest
Registering a new Guest
Customer Hierarchy
Adding/Editing a Customer
Adding/Editing Departments
Adding/Editing Contacts
Adding/Editing Assets
Personal Preferences
Linked File Options
Job History Order Options
Items to Include in Job History
Custom Fields
Organization Structure
Auto-escalation Notification
Knowledgebase
Asset Types
Categories
Priorities
Default Working Hours
Helpdesk Operators
Clear Operator Activity
Logging Off
Hiding Records without Deleting them
Error Logging
Protecting your data
Database Structure
Reports
Creating your own reports
Customization

 


Windows Help Desk softwareWeb based Help Desk SoftwareHosted Help Desk SoftwareEmail based Help Desk Software
Room & Resource Booking softwareOutlook de-duplicatorEmail schedulerOutlook Find & Replace

Copyright Leigh Business Enterprises Ltd. 2010

Our Help Desk software for Windows and Web based help desk software will help your business to automate and improve its customer support service. LBE offer a money-back guarantee on all orders so you can purchase without worry. We are committed to offering great support to our customers. Try us and see.