Uninstalling

If you decide that LBE Helpdesk doesn't meet your requirements, please contact us explaining what the problem is. We will do whatever we can to fix it or add the features you need.

To un-install:

1. Stop your web server.
2. Click the Windows Start button, select run then type regsvr32 c:\path\lbeweb40.dll -u where path is the directory you installed LBE Web Helpdesk into. If the path contains spaces you must enclose it in quote marks, e.g.: regsvr32 "c:\program files\lbe helpdesk\lbeweb40.dll" -u
3. Run the Add-Remove Programs application from the Windows Control Panel.
4. Delete the directory you installed LBE Web Helpdesk into.
5. If you placed the helpdesk.mdb elsewhere, delete it.
6. If you are using SQL Server, delete the helpdesk database in SQL Server Enterprise Manager.
7. If you are using Oracle, run the drop.sql script.

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