Default Working Hours

You should be at the 'Maintenance' page. If not, select 'Maintenance' from the drop-down list at the top of the page.

Working Hours are used in the calculation of a Job's default Target Completion date/time, based on the default Priority. Scroll down until you can see the section entitled 'Working Hours'. You should see a link entitled 'Edit Working Hours'.

These working hours will be used if you have not specified ones for a particular Category.

Click the 'Edit Working Hours' link. This will take you to the 'Working Hours' page. You will see a table with a row for each day of the week. Enter the start and end times for each day using 24 hour notation for the hours. Setting all times for a day to 00 will make it a non-working day.

Make any changes you wish then click the Update button.

The system will display a message confirming the update was successful or any error messages if there was a problem.

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